DeKalb Recycling – how to get your blue bags delivered

  • You need to first figure out if you have an account number with the department.  If you previously ordered service, you do. 
  • Call 404-378-4475 then option 6, then option 2
  • Your account will have a $0 balance, so you will need to enter an amount of $15 to pay
  • There will be a $4 service charge to use the automated system
  • You will enter a credit card number and exp date
  • You will be given a confirmation # – WRITE IT DOWN
  • THEN, you will call the customer service number:  404-294-2900 and tell them you just paid for a box of bags for recycling and need to set-up home delivery.
  • They will ask for your conf # and then will give you a reference #. 
  • She said it will take 7-10 days.

Thanks to Gayle Siegel for investigating this for us!