Note from Audra: I signed up when it first became available but updated my information today! When you pick up your phone to call 911, you hope to get an operator in your area who can quickly get help to your door. But if you call from your cellphone, that might not be what happens.
Source: Heneghan’s Dunwoody Blog
The City of Dunwoody & Chatcomm 911 offers you the opportunity to register your household information in advance of you needing the service with Smart911. Here is another video link that better explains the service.
At Monday nights city council meeting I questioned the Chatcomm Director on the problematic use of cell phones used near other city borders. These emergency calls are sometimes redirected to a 911 center that is not Dunwoody and I reminded everyone there that one way to slightly increase the level of service for all residents was to preregister all important information on your family, including all telephone numbers with the service. This doesn’t correct the routing is the other agency doesn’t use Smart911 but it will assist once the transfer is made to the correct 911 Center.
I just updated my family information in Smart911 and I highly recommend that do so too!
